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1. Is Bio N-Zymes™ suitable for children?
Yes. Bio N-Zymes™ is made from natural ingredients, including fruits, vegetables, mushrooms and herbs. It is safe for children above 5 years old. However, you are recommended to halve the recommended dosage for children below 12.

2. Is Bio N-Zymes™ suitable for expecting and breast-feeding mothers?
Expecting and breast-feeding mothers can take Bio N-Zymes™ without any adverse effects. Please consult your physician if in any doubt.

3. Is Bio N-Zymes™ suitable for those on prescription medications?
Yes. Bio N-Zymes™ is a natural fermented fruit, vegetable and herbal drink which provides in a single dose, a chock-full of live enzymes and nutrients, including phytonutrients, vitamins, minerals, etc. in their “pre-digested” form. It’s suitable for all, including those on prescribed medications. If in doubt, please consult your physician before taking Bio N-Zymes™.

4. I understand that Bio N-Zymes™ is a vegetarian formula. How are plant-derived enzymes better than those from animal sources available on the market?
Plant-derived enzymes are active in a broad pH range of 2 to 10, and temperature ranges of 24°C to 50°C, well within the human body’s normal pH and temperature ranges. Animal enzymes remain inactive until they reach the higher pH of the small intestinal tract, so they are not very effective at aiding the digestive process in the stomach.

5. Do I still need to take an enzyme supplement if I am not suffering from symptoms of poor digestion?
Yes, especially if your diet consists mainly of cooked or processed food. When we overburden our internally generated digestive enzymes to handle the abundance of enzyme-depleted foods, we over-stress our body’s resources. Hence less energy is available for rebuilding and rejuvenating worn out and damaged cells and tissues. Enzyme supplementation takes the burden off your body and enables energy to be conserved for other more important metabolic functions, such as repair and rejuvenation processes.

6. Can those with stomach or duodenal ulcers take Bio N-Zymes™?
Those suffering from severe gastric and duodenal ulcers should take enzyme supplements on a full stomach, instead of taking it on its own. Dilute it into a glassful or half a glassful of water and drink it up immediately. If in doubt, please consult your physician before taking Bio N-Zymes™.

7. Can Bio N-Zymes™ be taken along with friendly bacteria supplements? Will enzymes “hurt” these friendly bacteria?
Bio N-Zymes™ may be taken together with friendly bacteria without affecting the potency or integrity of these friendly bacteria. In fact, probiotics actually produce natural digestive enzymes (lactase, etc.) as part of their functioning. Utilising enzymes and probiotics together will synergistically enhance and maintain gastrointestinal well-being.

8. Do enzyme supplements cause the body to stop producing its own enzymes? Will I become dependent on enzyme supplements?
No. Enzyme supplements support normal organ functions without replacing their roles or effectiveness. However, these supplemental enzymes may relieve stress, thus reducing the load of output or energy used by these organs. Supplemental enzymes do not directly control organ function or productivity. There is no known upper limit to the amount of supplemental enzymes that can be consumed. The reason for this is that the body has 1-100 trillion cells. Any one of those cells could be using thousands of different enzymes every second. This allows huge quantities to be used by the body without risk of dependency or overdosing.

9. I heard that enzymes need to be enteric-coated as they can be destroyed by stomach acids or the body’s own enzymes. Why isn’t Bio N-Zymes™ enteric-coated?
While it’s true that some enzymes (including those derived from animal pancreas extracts) become inactive because of the low pH nature of stomach acids, this does not apply to the enzymes found naturally in Bio N-Zymes™. The enzymes in Bio N-Zymes™ are obtained naturally from a blend of fruits, vegetables, mushrooms and herbs, fermented by healthful microbes. These enzymes are more acid-resistant so there is no need for enteric coating. This allows Bio N-Zymes™ to be available in liquid form for quicker and optimised absorption.

10. Will enzymes “digest” my mouth, stomach, or intestines?
No! If enzymes could “digest” your mouth, stomach or intestines, the enzymes produced by your own body would have already “digested” you away. These enzymes act solely on the denatured (cooked or damaged) proteins found in foods, or inflamed joints, or debris in your body. Most proteins in their healthy state, are coiled and globular in structure, and this prevents enzymes from acting on them.

11. I am suffering from diabetes. Is Bio N-Zymes™ suitable for me? It tasted a little sweet.
Yes, Bio N-Zymes™ is suitable for all, including those with diabetes. There is 1.95g of natural sugar (from fruits, vegetables, etc.) in every 30ml serving – that’s less than half a teaspoon of granulated sugar.

12. I’ve noticed that some enzyme formulas in the market are in tablet or powder form. How do these fare against liquid form?
It is a known fact that the liquid form provides superior absorption and assimilation rates over the tablet form. This translates to higher efficiency. It is of the utmost importance for those with a poor digestive system, especially the elderly and those suffering from health ailments, to choose a liquid form to ensure they are truly reaping the maximum benefits of the product. Tablets are held together by binders and fillers. In most instances, it may take up to 30 – 45 minutes to breakdown a tablet. Hence, absorption will be delayed.

13. I’ve noticed the enzymes in Bio N-Zymes™ are not listed as amylase, protease, lipase, etc., unlike other digestive enzyme supplements in the market. Why is it so? What type of enzymes does Bio N-Zymes™ contain?
There are several enzyme supplements on the market. However, many of them are digestive enzymes, which contain only several types of enzymes with specific activity – namely amylase to breakdown carbohydrates, protease to breakdown protein, lipase to breakdown fat, etc. These functions are more specific on improving the digestion. Other formulas may contain bromelain or papain, the enzymes from pineapple and papaya respectively, with proteolytic and anti-inflammatory properties. Most of these enzyme formulas have limited enzyme types (check their labels).

Bio N-Zymes™ is unique as it is a fermented blend of over 85 fruits, vegetables, mushrooms, and herbs, carefully chosen to compliment each other. It provides the numerous health-enhancing enzymes existing naturally in these natural sources, along with the enzymes produced by the healthful microbes during the fermentation process. In fact, it is a cocktail of enzymes with a wide range of functions – not limited to improving digestion or with anti-inflammatory properties. It contains other enzymes with antioxidant properties such as SOD-like enzymes, or metabolic enzymes. Apart from that, Bio N-Zymes™ is bursting with naturally occurring nutrients from various plant sources. It’s truly a health-promoting cocktail of natural goodness.

14. Why are there so many types of fruits, vegetables and herbs used in the preparation of Bio N-Zymes™?
Each fruit or vegetable has a specific group of enzymes, which is typical to it. For example, bromelain is unique to pineapple, as papain is to papaya. Hence, a cocktail of fruits, vegetables, mushrooms and herbs provide numerous types of enzymes, with numerous functions - all working synergistically to promote health and well-being. This complex formula of fruits, vegetables, mushrooms and herbs also provides an array of powerful nutrients, including vitamins, minerals, trace minerals, phytonutrients, antioxidants, etc. to offer better protection against health ailments and illnesses. On top of that, these are in “pre-digested” forms (due to the fermentation process) and more bio-available to the body.

15. I started taking Bio N-Zymes™ for a health complaint. However, after taking it for a few months, my problem is gone. Should I stop taking Bio N-Zymes™?
Good for you! You are one of the many who have benefited from taking Bio N-Zymes™. We strongly encourage you to continue taking it as long as your diet predominantly consists of enzyme-deficient cooked and processed foods, it could help to prevent the recurrence of the health ailment.

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Frequently Asked Questions

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2. I’ve seen some rice bran products in the market and the price is leaning towards the lower side. How is Nn Stabilized Rice Bran different from those in the market?
The key word is STABILIZED. Rice Bran has always been a storehouse of health-enhancing nutrients and antioxidants, but until recently its nutritional power could not be tapped because it was easily oxidised (making it unfit for human consumption) or it was treated with high heat or chemicals (stripping its nutrient value). So far, not many companies are able to produce stabilized rice bran, therefore most rice bran products in the market are just normal rice bran, they are not stabilized without high heat or chemicals. As rice bran turns rancid/oxidised very quickly, taking rice bran that is not stabilized may introduce toxins into the body, including cancer-causing substances. Rice bran that has been oxidised is lower in nutritional value too.

Now, with NutraCea®’s patented, proprietary technology that stabilizes rice bran without adding chemicals & heat treatment or degrading its nutritional profile, we can finally harness the full goodness of rice bran.

3. Since rice bran is all about antioxidants and fibre, if I am currently on antioxidant and fibre supplements, do I still need to consume Nn Stabilized Rice Bran?
Good for you! Antioxidants are essential for many bodily functions and they help defend your body against the free radical attacks that are responsible for premature ageing & degenerative diseases.

You should still take Nn Stabilized Rice Bran along with your antioxidant formula, simply because Nn Stabilized Rice Bran will make your antioxidant formula even more potent and effective. The human body is a complex system and therefore an orchestra of antioxidant team members are needed to support one another perform. In a typical “battle” against free radicals, antioxidant gets wiped out - destroyed. However, some antioxidants can resuscitate other antioxidants making these antioxidants more available for the body, and to be used over and over again - for many more times before they get wiped out by the free radicals. Nn Stabilized Rice Bran provides you more than 110 antioxidants & cofactors for this function. It is a good antioxidant formula on its own, and when taken with your existing antioxidant formulas, it makes them even more powerful.
Moreover, some studies show that while some antioxidant is good for you, the presence of some heavy metals in the body can cause them to turn into a pro-oxidant. For example, taking huge amount of Vitamin C in the presence of free Iron may have the opposite effect - the Vitamin C may turn into pro-oxidant rather than function as an anti-oxidant. For these reasons, Nn Stabilized Rice Bran comes to the rescue again. It is rich in fibre to bind away heavy metals that may potentially cause some antioxidants to turn pro-oxidant. Also, it contains other antioxidant cofactors to support the complex antioxidant system in the body to prevent any undesirable effects. It is after all, a natural antioxidant formula…. And nature knows best!

4. This product tastes sweet and I am a diabetic patient, can I take this product?
Certainly. This product is naturally sweetened with maple that offers benefits to your health too. Maple is an excellent source of zinc and manganese (an essential trace mineral required by the body), both components of SOD (Superoxide dismutase) – a powerful antioxidant enzyme that disarms free radicals to prevent ageing. Maple used is 100% natural and the amount added per serving is very insignificant. However, all diabetic patients should keep their blood sugar levels in check.

5. Can Nn Stabilized Rice Bran be added to hot water? What about adding it while cooking?
Nn Stabilized Rice Bran contains heat-sensitive nutrients so it is not advisable to mix it with hot water or add it to cooking or baking. For maximum benefits, we suggest that you mix it with lukewarm water, sprinkle it on cereal, toast, etc. or just eat it by itself.

6. Can I take more than 12g twice daily?
It is 100% natural & safe, no chemical additives and whatsoever. You may take more than the recommended amount as desired or required.

Why does the Hexagon have so many cartridges?
There is a lot of science behind the Hexagon system. The various media utilized in the 6 cartridges were carefully chosen to ensure that all germs, bacteria, parasites, chemicals and contaminants are removed and all of the healthy benefits of natural living water are restored.

How is The Hexagon different from other water filtration systems?
There are two major differences. First of all, most filtration systems use only one or two types of filtration or purification technology. Unfortunately, there are just too many types of contaminants in our environment today for one or two processes to handle. Each filtration or purification process is good for removing certain contaminants but not others. The Hexagon system uses an advanced 6-cartridge process with multiple technologies to effectively remove the entire spectrum of contaminants without removing healthy minerals and trace minerals.

The second major difference is that even a very good filtration system will generally only produce clean water that is safe to drink. The Hexagon produces clean LIVING water and gives your body what it needs for cellular hydration. It goes beyond filtration or purification and replicates nature’s ecosystem to recreate all the qualities of natural, healthy water (the qualities were killed by pollutants and chemical treatment plants). Hexagon water is oxygen-rich, has the same pH as our blood plasma and contains the right balance of healthy ionic minerals for your body. Its small, energized molecular clusters penetrate cell membranes easily, maintaining maximum hydration for health and well-being - something purified water alone cannot do.

If the Hexagon is so much better, why is it cheaper than other systems?
Quality is a fact. Pricing is a choice. Products are not priced according to manufacturing costs, but according to whatever the company feels the market will bear. Water filtration companies know that people will pay a lot for good water because it is so important to their health. The money gained by the huge mark up between the manufacturing cost and the retail price is generally paid out to salespeople, (although a healthy portion can be kept by the companies as well.) If you want to know how much of your hard- earned money is going to sales commissions rather than water quality– just look into being a representative for any system you’re thinking of buying.

The Hexagon is a top quality water treatment system. In fact, it is truly one of the best you can buy. It was custom built for our parent company, Cosway, after they spent years reviewing various water technologies and the claims made about them. There are three reasons the Hexagon is priced so reasonably:

1. For over 20 years, our parent company, Cosway has operated with the philosophy–”Quality Products at Affordable Prices.” The Hexagon is no exception. They built the best possible system, and they offer it at the best possible consumer price.
2. eCosway is a global company that strives to make the products reasonable, and the profit plan requirements “doable” for people all over the world. The Hexagon price may seem inexpensive for some people in some countries, but to people in other countries, the price represents a huge sacrifice. We want quality water and good health to be available to everyone everywhere.
3. The Hexagon pricing strategy was not designed to give salespeople one big commission one time. It was designed to give people an incentive to join as eCosway Business Owners. (Would you rather have one golden egg, or a goose that LAYS golden eggs?) eCosway offers an income opportunity that is based on the natural laws of word-of-mouth. When people find great products at great prices, they naturally tell others. When people bring others to eCosway, we naturally pay them for it-since we save on marketing costs. We called this Mutual MarketingÔ because it is a mutual win for everybody-Shoppers, Business Owners, and Suppliers.

How does Hexagon water compare to RO or distilled water?
Reverse Osmosis and Distillation processes do a very good job at removing contaminants from your water, but they start with dead tap water and do nothing to restore the vital properties of natural living water.

Water that has had everything removed from it, is considered molecularly “aggressive” which means that it eagerly bonds with contaminants from the air and leaches substances from plastic containers. Pure living water, on the other hand, naturally resists germs, bacteria and pathogens because of its mineral and oxygen content and because of its more “completed” molecular structure.

Here is an excerpt from the book, Don’t Drink The Water-The Essential Guide to Our Contaminated Drinking Water and What You Can Do About It (a consumer guide that does not endorse any particular product, but merely explains different technologies that are available):

“RO systems waste water at the rate of 4 to 9 gallons for every gallon of drinking water produced. This problem, coupled with the fact that the waste water concentrates harmful impurities and reintroduces them into the environment, has made the technology illegal in some water-starved localities. But there is another, potentially more serious problem with reverse-osmosis water filtration systems. According to a study published in Canada by Canadian virologists, it was discovered that RO systems have a penchant for growing bacteria, apparently because the finished water is devoid of chlorine and takes so long to be made. Because the water sits stagnant at room temperature, sometimes for days, RO systems become an ideal breeding ground for bacteria, which can double their populations very 20 minutes or so. In their study of many types of RO systems, the virologists measured an average of 10,000 bacteria per millileter of water-20 times the accepted level for city tap water. About a third of the filters produced water with more than 100,000 bacteria per ml, or 200 times more than average tap water. Some bred up to 10 million bacteria per ml! The study went on to further demonstrate that, because of this contamination, people who drink RO water suffer 10 times the number of bouts with gastroenteritis as people who drink tap water…because of the aggressive nature of reverse-osmosis water, minerals should be added back to the water for long-term use.”

The same goes for distilled water. It is costly, time consuming and not necessarily good for you. Here is an excerpt from, The Drinking Water Book (another independent consumer protection book that discusses the pros and cons of every type of water treatment process but does not endorse any products):

“Purified water may also be labeled distilled water, water for distillation uses, de-ionized water, or demineralized water. In addition to having gone through other cleansing processes, each of these labels indicates that the water has had essentially all of its minerals removed and none re-added. So in a sense of there being nothing in it but water, this is the purest water. However, the relevant point is not how “pure” it is, but whether or not it is good for you… Purified water has had all of its foreign constitutents (which are mostly minerals) removed. This is not a natural state. In the natural state, water contains many different types of minerals. Once purified, water will try to return to its natural state by reacting chemically with any material it contacts. Because of this tendency, purified water is “aggressive” water…In my opinion, based upon the research I have surveyed, the “aggressiveness” of purified water may cause long-term health problems.”

I’ve read that drinking de-mineralized or distilled water is best. Why do you add minerals?
There are many reasons for this. First of all, water without natural minerals tastes really flat. If you want optimum health, you need to drink a lot of water. Very few people are willing to drink 8 glasses of water a day when it doesn’t taste good or satisfy their thirst.

Secondly, while the body can manufacture many crucial vitamins, it cannot manufacture a single crucial mineral. Supplements cannot provide minerals in ionic form (the form most bio-available to your cells). Fruits and vegetables have ionic minerals, but very few people can obtain them fresh enough, or eat enough of them to satisfy daily mineral requirements. One of the best and easiest ways to ensure that your body is getting all the minerals it needs is to drink them! The Hexagon system is designed to remove any minerals that are bad for you (like chlorides and negative acidic minerals) and to give you all of the good minerals and trace minerals in their natural ionic form.

Finally, the argument that it’s better to drink only distilled water is questionable. Here’s another excerpt from The Drinking Water Book:

“Literally dozens of books written by well-meaning doctors, nutritionists and practitioners of holistic medicine claim that essentially all disease is caused by minerals in water-so that by drinking distilled water you will be reinvigorated, your arthritis or hardened arteries will disappear, and so on. These well-meaning authors actually know very little about water chemistry, and the “evidence” they present is heavily biased and without credibility. An argument against drinking distilled water is that you lose a primary source of necessary minerals in your diet, and further, that because the water has lost its own minerals, it attracts and grabs minerals within your body, causing a mineral deficit. This argument has some plausibility. Though we get most of our minerals from fruits and vegetables, and mineral shortages in our bodies are unlikely if a normal diet of mixed foods is eaten, water that has a high mineral content definitely contributes to good health…Over the past twenty-five years, research has continued to amass in support of the beneficial role of minerals in water. Studies of populations in areas with naturally occurring high mineral content (versus low mineral content) have found significantly fewer occurrences of cardiovascular diseases, cancer, diabetes, respiratory diseases, and other health problems.”

I usually boil my tap water before drinking it. Do I still need to boil Hexagon water?
No. Hexagon water is completely safe, straight from the tap. The multiple-step treatment system removes all bacteria, viruses, parasites and microbes that boiling is supposed to kill, plus it removes all the toxic chemicals that boiling doesn’t.

What if I boil or freeze Hexagon water, will the health-giving properties be destroyed?
No. The healthful properties of Hexagon water are not affected by temperature changes. Just like natural living water, the energized, oxygen rich micro-molecular structure of Hexagon Living Water is very stable. You would have to pollute or poison the water to “kill” it again.

Then why do you recommend that I only run cold water through the Hexagon?
You should never run hot water through any filtration system because hot water can damage the filters.

Is Hexagon water suitable for babies and children?
Of course! It is perfectly safe and is probably the best water you can give them.

Will bottling affect the healthful properties of Hexagon water?
There is no evidence to indicate that Hexagon water loses its healthful properties when bottled, but it is always a good idea to drink the freshest water possible. Bottling it for a day or a week is no problem. If you want to keep it for a month or more, refrigerating it would be best.

Can sick people benefit from Hexagon water?
Yes. In fact, cellular dehydration is the root cause of many illnesses and diseases. (See www.watercure.com for lots more information about this) Health experts and doctors always advocate drinking lots of water whenever a patient is sick, in pain, or on medication. Water hydrates the cells and flushes out toxins. Since Hexagon living water gets into cells better and faster than most other types of water, it should help to expedite recovery and establish overall wellness. You should increase your consumption of Hexagon water to at least 10-15 glasses a day during convalescence.

Is Hexagon water safe for people with kidney stones?
Yes, it is absolutely safe. If a person has kidney stones, it is very important to drink plenty of good water to flush the system and ease the burden on the kidneys.

Can you drink too much Hexagon water?
Not usually, obviously consume normal, reasonable quantities, remember that anything in excess is usually not good for you. Generally, the more you drink, the healthier you’ll be!

The water pressure in my house is low. Can I use a Hexagon system?
Yes. Hexagon has been tested under various water pressure conditions and has always performed satisfactorily. If your pressure is particularly low, water will flow through the Hexagon more slowly, but the quality will be just as good.

I’ve heard that if you leave a water system unused for a long period of time that bacteria can build up inside the system. Does that happen with the Hexagon?
No. The cartridges of the Hexagon system are all designed to inhibit bacteria growth, even if water is left stagnant inside. For extra protection, the first cartridge of the Hexagon contains a Dupont Micro-FreeÒ anti-bacterial filter that is designed to stop bacteria from entering the system in the first place. However, water that has been sitting for a long period of time will probably not taste as fresh, so if haven’t used the system in a while, you should let the water run for several minutes before drinking it.

How much do the cartridge refills cost and how often do they need to be replaced?
The cartridges cost US $25.70 each. Two of them are permanent and never need replacing. Two of them must be replaced every year, and two of them must be replaced every two years. If you follow the recommended replacement schedule, you can have pure, clean living water straight from your tap for less than a penny per liter!

Where is this system from?
Just like our eCosway Business owners, the Hexagon is truly international. It is made up of filters and components from suppliers all over the world and is assembled in Taiwan. The Dupont MicroFree Anti-Bacterial filter and the KDF filter come from the USA, one of the filters is from Germany and other parts of the system come from Japan and other countries. All components are certified by established quality control institutions, tested for quality assurance, and carefully put together to reproduce the ideal qualities of living water based on the latest science and technology available.

Does the Hexagon use electricity?
No. It just attaches to your tap.

Is the Hexagon portable?
Not really. Although you can certainly detach it from the tap and move it to another location, it is not designed to be carried around.

What kind of maintenance does it require?
Besides changing the filters according to the recommended replacement schedule, you just need to clean the ceramic filter once in a while.

How often do I need to clean the ceramic filter?
That depends on how dirty your tap water is. The dirtier it is, the more often you will need to clean the ceramic filter. Most people need to clean it once every 3 to 4 weeks. Just lift off the top of the Hexagon and check once in a while. You will be able to tell by looking at the filter (the housing is clear) whether it needs cleaning or not. It is white when it is clean and dark yellow or brown when it is dirty.

How do I clean the filter?
Remove the filter following the diagram in your owner’s manual using the tool provided with your unit. Use the scrub pad that is provided (or any other pad or brush) to clean the filter. Then just put it back in its cartridge and you’re all set!

Can I use this system if the water source is untreated well water?
No. This system is not designed to work with untreated ground water. The much higher salt content of untreated ground water can disrupt the performance of Hexagon’s filtration media. Check back soon though, because we will be coming out with another model designed for this purpose.

How can I be sure that the cartridges are still working?
The Hexagon system is designed to treat 10,000 liters of water between filter changes.
The best way to ensure optimum performance is to change the cartridges according to the recommended schedule. If at any time you find your Hexagon water tastes unusual, test it for chlorine using the Reagent provided. The presence of chlorine is the quickest indicator that the cartridges are no longer functioning optimally.

How can the system’s mineral cartridge last a lifetime? (Other systems recommend replacing their mineral cartridges).
In nature, stones in river beds interact with the minerals carried by the water so their ability to create the perfect ionic mineral mix for drinking is continuously renewed. Only when acid rain and pollution strip mineral deposits of their properties do they break down and lose their vital mineral oxides. The Hexagon uses a proprietary method of mineralization that replicates Nature’s activity so it is continuously self-renewing as long as the tap water running through it has raw mineral content (all known tap water does). Other brands of filtration systems mineralize the water after using reverse osmosis or distillation which has stripped the water of raw minerals. That’s why their mineral filters need replacing.

What does the “KDF” in cartridge 5 stand for?
KDF® stands for “Kinetic Degradation Fluxion”, which is a fancy name for one of the newest patented technologies for water treatment. KDF® is a high-purity copper and zinc alloy that eliminates contaminants by utilizing electrochemical oxidation reduction (more commonly known as “redox”). When used in conjunction with carbon filtration, KDF forms an environment which is highly effective at killing or disabling most microorganisms. Here is a description about KDF from the book, Don’t Drink The Water - The Essential Guide to Our Contaminated Drinking Water and What You Can Do About It:

“Premium drinking water filtration systems combine KDF®with other media which work best at removing what KDF®won’t. Since KDF creates a bacteriostatic environment, the carbon’s bed does not become a breeding ground for harmful bacteria. Independent laboratory tests confirm user experience that KDF® is one of the best tools for improving drinking and bathing water naturally and economically. Compared to carbon-only units, KDF® lasts far longer, doesn’t permit bacterial growth, and removes a much wider range of inorganic matter (e.g. heavy metals). Compared to reverse-osmosis, KDF® is less expensive, wastes no water, does not require membrane replacement, works in most water temperatures, and removes chlorine. Compared to ultraviolet light, KDF® works in turbid water, doesn’t require bulb replacement or electricity, and takes out inorganics. Compared to ozone, KDF® lasts longer than 17 seconds for a continued residual bacteriostatic effect in water, does not require electricity, and costs less. Compared to water softeners, KDF® reduces hard scale and helps to condition water without the need for brine tanks, or salt replacement. It is also less expensive to install and operate.”

The Hexagon uses KDF® in conjunction with other proven technologies to make sure you are getting the purest water possible.

What does the FIR in cartridge 6 stand for?
FIR stands for Far Infrared Ray which is one of the healthy rays emitted from the sun’s spectrum. FIR has become somewhat of a phenomenon in recent years. There are all kinds of products on the market that emit Far Infrared Rays for healing purposes. Some health spas now charge a small fortune for an afternoon of FIR exposure. The Hexagon system utilizes FIR because it is an energizing wavelength that is very close to the wavelength of natural water. When water passes through the EC3000 energizing cartridge, the FIR high-energy beads vibrate and resonate with the water molecules to break them into small energized clusters that easily penetrate and nourish your cells-just like natural living water that has been energized by the sun and the earth’s electromagnetic fields.

Why doesn’t the Hexagon have a backwash system?
The Hexagon is designed in such a way that backwashing is completely unnecessary. Backwashing systems supposedly flush accumulated sediment and toxins out of a filter to regenerate it and increase its lifespan. However, the effectiveness of this process is questionable and it can potentially do more harm than good. In The Drinking Water Book, it says,

” While carbon backwashing will remove much of the accumulated sediment within the filter, it generally is not effective in removing chemical pollutants from within the pores of the carbon. Because of this, and because it increases the potential for pollutant breakaway, I do not recommend backwashing.”

Hexagon filters are designed to work effectively for the length of time stated in your user’s manual. They are also designed to ensure that sediment and contaminants do not get back into the water

Does the free shipping offer apply to my country?
We have included a generous freight subsidy in the pricing of the Hexagon. Since the actual shipping charge of a Hexagon to most countries is equal to or less than the subsidy amount, there is usually no freight charged to the customer. In countries where the actual freight charge is more than the subsidy amount, the difference is charged to the customer. From most of the examples we’ve seen, this amount is very low, but since we have already given all the discounts we can on this product, (and freight companies don’t ship things for free), we have no choice but to charge this small difference to the customer.

Some countries are definitely covered by the subsidy so shipping to these countries is free. If your country isn’t on the list, you will need to go through the order process and enter in the delivery address to see the freight charge (if any) to your destination. You will be able to see this charge before you need to submit payment.

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